Privacy Policy

Introduction

At ThematicGo, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our mobile application and our website.

By using our services, you agree to the practices described in this policy. We encourage you to read it carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information to provide and improve our services:

Information You Provide

• Account information: name, email address, password, phone number
• Profile information: profile picture, preferences
• User-generated content: comments, reviews, messages
• Payment information: for ticket purchases (processed by our secure payment providers)

Information Collected Automatically

• Location data: to show you nearby places and events
• Device information: device type, operating system, unique identifiers
• Usage data: interactions with the application, pages visited, features used
• Cookies and similar technologies: to improve your experience and our services

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Personalize your experience and offer you relevant content
• Process your transactions and manage your event tickets
• Communicate with you regarding your account, our services, and events
• Ensure the security of our services and prevent fraud
• Analyze the use of our services to improve them
• Comply with legal obligations

Sharing Your Information

We may share your information in the following circumstances:

• With event organizers: for ticket management and event access
• With our service providers: who help us provide our services (payment, hosting, analytics)
• For legal reasons: to comply with applicable laws or respond to legal proceedings
• In case of business transfer: as part of a merger, acquisition, or sale of assets
• With your consent: in other cases with your explicit permission

We do not sell your personal data to third parties for advertising purposes.

Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. These measures include data encryption, restricted access to personal information, and regular security audits.

However, no system is completely secure. We cannot guarantee the absolute security of your information, but we are committed to protecting it to the best of our abilities.

Your Rights and Choices

Depending on your place of residence, you may have certain rights regarding your personal data:

• Access your personal data
• Correct or update your information
• Delete your data in certain circumstances
• Restrict or object to the processing of your data
• Receive your data in a portable format
• Withdraw your consent at any time

To exercise these rights, contact us using the details provided at the end of this policy.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

The retention period may vary depending on the type of data and its purpose. When we no longer need your data, we delete or anonymize it.

International Data Transfers

Our services may involve the transfer of your data to servers located in different countries. We take measures to ensure that your data benefits from an adequate level of protection, in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any significant changes by posting the new policy on our website and in our application, and by updating the "last updated" date.

We encourage you to regularly review this policy to stay informed about our data protection practices.

Contact

If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal data, please contact us: